Tag Archives: Information Systems Security Management

The future is here: My invention about the use of Goggle Glass technology for Airport Security Check

 

Google Glass for Airport Customer Service

Google glass technology is one of the best wearable optical headed technology which was developed by Google. This is a device which can virtually do most of the things you can do with your computer system or your mobile phone. According to US Daily times, most wearable technology users believe that this device is too expensive followed by the privacy issues which google glass is facing at the moment.

Google glass has been tested in many organisation and for different business purposes mainly for retrieving and accessing information’s. It was discovered that this wearable technology can be used in a place like Airport. There has been few Airports that is considering the use of google glass. For instance, Copenhagen Airport in Denmark has successfully tried the use of google glass by using two of their staff members to try it on while attending to passengers. With the glasses, the staff were able to answer passengers’ questions relating to airport journey which means passenger don’t have to face a long queue at the customer service desk. This is the feedback from Marie Louise, Director Customer Service care at Copenhagen

The feedback from our passengers and service team has been overwhelmingly positive. We found google glass very easy to use and more user-friendly than other device such as tablets”.

copanahfa

Google glass was also tested in Edinburgh Airport for assisting travellers. There has been concerned about the use of Google Glass in Airport. According to the Big Brother Group which says Airport management must be very careful about the appropriateness of the device in Airports mainly because of the use of camera and also because conversation might be eavesdropped while talking to passenger. Edinburgh Airport executive Gordon Dewar made a statement after testing the Google Glass

We’re always looking for new and innovative ways to improve the airport experience for our passengers and Google Glasses trail is a great example of how we’re thinking out the box”.

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New Idea (Google Glass for Airport Security)

Based on my research, I spoke to one of the press team at Manchester Airport Sarah Collis about the possibility of using wearable technology for immigration control checks and security. She said “this is a good innovative idea which she will interested to know much about it and also mentioned that Airline Company Such As Virgin Atlantic has tried using Google Glass for customer service at Manchester Airport but not for security purposes”.

I have considered the innovative Idea of a Google Glass Application which enable custom or immigration officer to do all the checks about each passenger at the same spot. Presently the use of finger print scanner as a security authentication is being used at Airports but this application is going to use Facial Recognition Detection. Once each passenger details has been captured on the immigration database via the face, the glass will pick up the passengers face and then bring up his/her details. This will then enable the immigration officers to go through the security questions. In addition, there will be radiography projection function which will also enable the immigration officer to look at the passenger body system to detect any illegal items or drugs. Meanwhile all these will be done at the same spot.

glassAnalysisGFX

The problem that this application will solve

Imagine how disappointing it is if you are running late for your flight due to unforeseen circumstances and you got to the airport and finally miss your flight due to the long queue at the immigration control. This google glass application will drastically help to reduce the number of delay that passenger face while going through immigration and luggage checks.

Overview of the Applicattion

Reference

Chris K (2014) Mail Online; There is no guarantee against hacking’: fears raised over passenger safety as Edinburgh becomes first airport to use Google Glass. From http://www.dailymail.co.uk/travel/travel_news/article-2776166/Edinburgh-Airport-staff-use-GoogleGlass-assist-passengers.html. Assessed 07/03/2015

Claire (2014) White Papper Tech Team: Google Glass: A tech team white Paper*. From: http://blogs.lt.vt.edu/techteams/2014/04/08/google-glass-a-tech-teams-white-paper/. Accessed 08/03/2015

Future travel experience (2014) Copenhagen Airport Completes passenger-facing Google Glass trial. From: http://www.futuretravelexperience.com/2014/06/copenhagen-airport-completes-passengerfacing-google-glass-trial/. Assessed 08/03/2014

Mathias B (2013), Statista: Slow Start for Google Glass. From http://www.statista.com/chart/1143/forecast-of-annual-google-glass-sales/. Assessed 08/03/2015

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An analysis of Information Systems Security Management (ISSM): The hierarchical organizations vs. emergent organization

I found this paper very interesting simply because it encourage organisations to adopt Information Systems (IS). The use of Information systems in organisation tends to help the organisation to meet up with the competitions in their business sector. The short review of this journal was recorded bellow (See video).

” the introduction of IT has made most businesses to grow fast”

As interesting as this paper is, i will have love if the author can explain in details this statement and also to explain how this how the IT has made the business grow fast.

Any emergent organisation need to make sure that there is adequate security countermeasures in place in order to secure data and information of the data users.The use of internet has gone viral. According to internet live statistics (see figure bellow) there are lots of internet users.

internet

Therefore as we all know that internet is one of the best innovation that has ever happened to this technology. The adoption of internet  is  very  much supported by the rapid technology advancement and the  increasing  demand  from  business  stakeholders. Together with the introduction of the Internet with its remarkable  features,  plus  the  free-form  of  policing practiced  make  the  Internet  more  attractive  and engaging.

having said that, Internet  attraction  has become  the  magnet  which attracts  abuser  to  misuse  the Internet for their own selfish interest. In my previous post, i talked about some of the issues that can be facing Cloud Computing some of which are security issues as denial of service attack, Hacking and fishing. Meanwhile such security attack will definitely put risk to information and data of service users.  Therefore this problem has led to many Information Security study  to  combat  threats  and protect  the  business.

In conclusion this a good paper but I will have loved if the author talked about the best security measures that emergent organisations can implement. The author does not go into details the reasons why most organisation decides to  go in for digital strategies to streamline their operations rather than the traditional operational methods.

Refference

Internet Live Stat. Source: http://www.internetlivestats.com/internet-users/. Assessed: 10/11/2015.

Azah Anir Norman and Norizan Mohd Yasin, International Journal of Digital Society (IJDS), Volume 1, Issue 3, IEEE Xplore Abstract: Source: http://ieeexplore.ieee.org/xpl/login.jsp?tp=&arnumber=5402551&url=http%3A%2F%2Fieeexplore.ieee.org%2Fxpls%2Fabs_all.jsp%3Farnumber%3D5402551 Accessed: 10/11/2015